Where is my data stored? Is it safe?
All your notes, tags, and media files are stored in your personal
iCloud private database and synced between your devices via Apple CloudKit. The developer cannot access any of your data, and SuiJi Notes operates no servers for storing notes. See the
Privacy Policy for details.
How do I delete my account and data?
After signing in, open the account menu and tap "Delete Account". This permanently erases all SuiJi Notes data in your iCloud private database (notes, tags, canvas boards, media files) along with local data on the device. The action is irreversible and asks for confirmation before proceeding. You can also manage SuiJi Notes' iCloud access at any time in System/Settings → Apple ID → iCloud.
I forgot a note's lock password. What can I do?
By privacy design, lock passwords never pass through any server, so we cannot recover them for you. If you remember the password or kept the original hint, try it on the unlock screen; otherwise the note can no longer be opened. We recommend keeping an exported Markdown backup of important notes (export is supported in the app).
How do I export notes as a backup?
Open a note → Share/Export to save it as a Markdown file (including images and other assets). The exported file is entirely yours — save it anywhere via the Files app, AirDrop, and so on.
Which devices and systems are supported?
iPhone, iPad (great with Apple Pencil), and Mac (Apple silicon and Intel), requiring iOS / iPadOS / macOS 17 or later. One purchase works on all platforms, with data synced automatically via iCloud.
How do I move my notes to a new device?
No manual migration needed. Sign in with the same Apple ID on the new device and enable iCloud syncing — all notes download automatically the first time you open SuiJi Notes. Note that deleting notes on the old device also deletes them everywhere, so keep the old device's data until syncing on the new one is confirmed.
Do I have to pay again after reinstalling?
No. SuiJi Notes is a one-time purchase tied to your Apple ID. After reinstalling, just download it again from the App Store with the same Apple ID — free of charge.